6.6 KiB
6.6 KiB
title, created_date, updated_date, aliases, tags
| title | created_date | updated_date | aliases | tags |
|---|---|---|---|---|
| Corporate Structure | 2024-10-25 | 2024-10-25 |
Corporate Structure
Vocabulary
| Name | Meaning |
|---|---|
| Key Accounts | Most important Clients |
Roles and Titles
| Title | Description |
|---|---|
| Key Account Manager | Manages and nurtures the relationship with the most important clients of a company. This involves ensuring customer satisfaction, driving account growth and finding solutions to the customer's problems. Key responsibilities: - Understand customer (business needs, goals, challenges, regular contact, site visits --> trust and loyalty) - bridge to internal coordination to propose business ideas, product development or support structure. Ensure client requirements are met - negotiate contracts and pricing, align company's financial goals with goals of the client - track the health and performance of the client company: status, profitability, customer satisfaction, engagement levels, - report to senior management on account status, growth forecast, potential challenges providing insight in overall company strategy |
graph TD
A[CEO]
A --> B[COO]
A --> C[CFO]
A --> D[CTO]
A --> E[CMO]
A --> F[CIO]
A --> G[CSO]
A --> H[CHRO]
A --> I[CPO]
B --> B1[President]
B1 --> VP1[VP]
VP1 --> SVP[Senior VP]
SVP --> AVP[Assistant VP]
D --> D1[Head of Product]
D1 --> D2[Product Owner]
D1 --> D3[Product Manager]
D1 --> D4[Solution Architect]
D1 --> D5[Technical Lead]
E --> E1[Marketing Manager]
E1 --> E2[Marketing Specialist]
F --> F1[System Administrator]
F1 --> F2[IT Specialist]
G --> G1[Security Manager]
H --> H1[HR Manager]
H1 --> H2[HR Specialist]
I --> I1[Director]
I1 --> SD[Senior Director]
I1 --> M1[Manager]
M1 --> M2[Project Manager]
M1 --> M3[Business Development Manager]
M1 --> M4[Sales Manager]
M1 --> M5[Customer Success Manager]
M1 --> M6[Innovation Manager]
M1 --> AM[Account Manager]
AM --> KAM[Key Account Manager]
I1 --> RD[Researcher]
RD --> RS[Scientist]
I1 --> DS[Data Scientist]
I1 --> UX[UX/UI Designer]
I --> AN[Analyst]
I --> CO[Consultant]
I --> ENG[Engineer]
ENG --> SP[Specialist]
ENG --> AS[Associate]
ENG --> INT[Intern]