--- title: Corporate Structure created_date: 2024-10-25 updated_date: 2024-10-25 aliases: tags: --- # Corporate Structure ## Vocabulary | Name | Meaning | | ------------ | ---------------------- | | Key Accounts | Most important Clients | ## Roles and Titles | Title | Description | | ------------------- | --------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- | | Key Account Manager | *Manages and nurtures the relationship with the most important clients of a company*. This involves ensuring customer satisfaction, driving account growth and finding solutions to the customer's problems. Key responsibilities:
- Understand customer (business needs, goals, challenges, regular contact, site visits --> trust and loyalty)
- bridge to internal coordination to propose business ideas, product development or support structure. Ensure client requirements are met
- negotiate contracts and pricing, align company's financial goals with goals of the client
- track the health and performance of the client company: status, profitability, customer satisfaction, engagement levels,
- report to senior management on account status, growth forecast, potential challenges providing insight in overall company strategy | | | | | | | | | | ```mermaid graph TD A[CEO] A --> B[COO] A --> C[CFO] A --> D[CTO] A --> E[CMO] A --> F[CIO] A --> G[CSO] A --> H[CHRO] A --> I[CPO] B --> B1[President] B1 --> VP1[VP] VP1 --> SVP[Senior VP] SVP --> AVP[Assistant VP] D --> D1[Head of Product] D1 --> D2[Product Owner] D1 --> D3[Product Manager] D1 --> D4[Solution Architect] D1 --> D5[Technical Lead] E --> E1[Marketing Manager] E1 --> E2[Marketing Specialist] F --> F1[System Administrator] F1 --> F2[IT Specialist] G --> G1[Security Manager] H --> H1[HR Manager] H1 --> H2[HR Specialist] I --> I1[Director] I1 --> SD[Senior Director] I1 --> M1[Manager] M1 --> M2[Project Manager] M1 --> M3[Business Development Manager] M1 --> M4[Sales Manager] M1 --> M5[Customer Success Manager] M1 --> M6[Innovation Manager] M1 --> AM[Account Manager] AM --> KAM[Key Account Manager] I1 --> RD[Researcher] RD --> RS[Scientist] I1 --> DS[Data Scientist] I1 --> UX[UX/UI Designer] I --> AN[Analyst] I --> CO[Consultant] I --> ENG[Engineer] ENG --> SP[Specialist] ENG --> AS[Associate] ENG --> INT[Intern] ```